Our Services
Complete Revenue Cycle Management Services
TrueCare RCM offers end-to-end revenue cycle management services designed to improve efficiency and financial performance for healthcare providers. Whether you need support across the entire cycle or help with a specific stage, our team delivers accuracy and accountability at every step.
Provider Credentialing & Enrollment
We handle the paperwork that connects you to payers — collecting and verifying documents, submitting applications in each payer's required format, and following up until enrollment is complete. We also manage timely re-credentialing so your approvals never lapse.
Eligibility & Benefits Verification
Before services are rendered, we confirm patient coverage, benefits, and prior-authorization requirements. Verifying eligibility upfront prevents delayed payments, reduces rework, and improves the patient experience.
Patient Demographics & Charge Entry
Accurate data in means clean claims out. Our team carefully records patient information and enters charges from your EHR/EMR system — minimizing errors that lead to denials.
Medical Coding
Our coders assign accurate ICD-10, CPT, and HCPCS codes with the correct modifiers, in line with specialty requirements and payer rules. Precise coding keeps your claims compliant and reimbursable.
Claim Submission & Scrubbing
Every claim is scrubbed before it goes out — patient details verified, codes checked, duplicates caught, and payer guidelines confirmed. Cleaner claims mean faster approvals and fewer rejections.
Payment & Denial Posting
Payments from ERA/EOB are posted promptly and reconciled daily. Denials are captured right away and routed to our analysis team so nothing slips through the cracks.
Denial Management
We don't just rework denials — we find the root cause. Each denial is analyzed, resolved, and used to prevent the same issue from recurring, with clear reporting shared with you regularly.
Accounts Receivable (AR) Management & Follow-up
Our goal is simple: reduce your days in A/R and increase your collections. We follow up persistently on outstanding claims, analyze underpayments, and work to keep your cash flow steady.
Patient AR & Collections
We manage patient balances after insurance — sending clear statements, following up respectfully, and offering payment options — so providers recover what they're owed without straining patient relationships.
Not Sure Which Services You Need?
Let's talk. We'll assess your revenue cycle and recommend where we can add the most value.
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